JARS Cannabis Privacy Policy

Last Updated: 26th May, 2026

Applies to 47 JARS Cannabis Retail Locations in

Welcome to JARS Cannabis. We believe that transparency is the foundation of trust — especially in the cannabis industry, where the protection of your personal data is not just a legal obligation but a core part of how we do business.

This Privacy Policy governs the manner in which JARS Cannabis and any of its subsidiaries or affiliates (collectively, "JARS," "us," "our," or "we") collect, use, maintain, and disclose Personal Information from users ("you," "your") who visit our website at jarscannabis.com, our mobile applications, and any other digital services, programs, or features owned or operated by JARS (collectively, the "JARS Collection"). This Policy also applies when you interact with us offline — including in-store at any of our dispensary locations across Michigan, Colorado, and Arizona.

Please read this Privacy Policy carefully. By using the JARS Collection or providing us with your Personal Information, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy and our Terms of Use.

The JARS Collection and the information provided in this Policy are solely intended for residents within the United States of America. If you are accessing our services from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States.

If you are not comfortable with any part of this Privacy Policy or our Terms of Use, please stop using or accessing the JARS Collection and opt out of any marketing-focused text messaging or emails.

Any terms not defined in this Privacy Policy will carry the meaning given to them in our Terms of Use.

What Is "Personal Information"?

Throughout this policy, we use the term "Personal Information" to mean any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked — directly or indirectly — with a specific individual or household.

Personal Information does not include data that has been fully aggregated or de-identified in a way that prevents a third party from easily identifying a specific person. When we anonymize or aggregate data, it is no longer treated as Personal Information under this policy.

Age Requirement & Cannabis Compliance

JARS Cannabis is a licensed cannabis retailer operating in full compliance with state cannabis laws and regulations in Michigan, Colorado, and Arizona. As such, our website, services, and products are strictly intended for adults only:

Recreational customers: You must be 21 years of age or older to purchase or browse our recreational cannabis products.
Medical patients: You must be 18 years of age or older and hold a valid medical marijuana registration card issued in your state.

We take our responsibility as a licensed cannabis retailer seriously. We do not knowingly collect, solicit, or store Personal Information from any individual under the age of 21 (or under 18 for medical patients). Our checkout and account registration processes include age verification steps to enforce this requirement.

If you are a parent or guardian and believe that a minor under your care has provided us with Personal Information without your knowledge or consent, please contact us immediately at customerservice@JARSgrows.com. Upon receiving such notice, we will take swift steps to investigate and permanently delete the affected information from our systems.

JARS Cannabis is committed to responsible cannabis retail. We actively support state and federal efforts to prevent underage access to cannabis products and will cooperate with regulatory authorities as required by law.

Personal Information We Collect

We collect several categories of Personal Information depending on how you interact with us. Below is a detailed breakdown of each type.

1. Information You Voluntarily Provide

When you create an account, make a purchase, sign up for our loyalty program (JARS+), apply for a job, contact customer support, or otherwise engage with us, you may voluntarily provide us with:

Full name — used for account creation, order processing, and identity verification
Date of birth — required by cannabis compliance regulations for age verification
Government-issued ID number — such as a driver's license number, required for in-store and online cannabis purchases under state law
Home address and mailing address — used for delivery orders, billing, and regulatory records
Account login credentials — username and password for your JARS online account
Email address — for order confirmations, account communications, and marketing (if opted in)
Phone number — for order updates, delivery coordination, and SMS marketing (if opted in)
Payment and billing details — credit/debit card information and billing address for transaction processing (note: full card numbers are never stored — see Security section)
Purchase history and spending habits — your order history and product preferences, used to personalize your experience
Demographic information — including age and gender, used for analytics and personalization
Social media or website information — if you connect a social account or share links with us
Medical and health information — such as your prescription number or medical marijuana card details (for medical patients only)
Professional and educational details — for job applicants or medical professionals interacting with us in a professional capacity
Job title, occupation, and income/salary — collected in certain contexts such as employment applications or loyalty program enrollment
Cannabis consumption preferences — including preferred product types, consumption methods, potency preferences, and frequency of use, used to provide personalized product recommendations

You are never required to provide Personal Information beyond what is necessary to complete a specific transaction or activity. However, declining to provide certain information may limit your ability to use some features of the JARS Collection or complete certain transactions.

Sensitive Information: We ask that you do not submit sensitive categories of personal data that we have not specifically requested — such as Social Security numbers, biometric or genetic data, political opinions, religious beliefs, sexual orientation, criminal background history, or trade union membership. If such information is inadvertently submitted, we will delete it promptly.

2. Information Collected Automatically (Tracking Data)

When you visit the JARS Collection — including our website and mobile app — we automatically collect certain technical and behavioral data through cookies and similar technologies. This includes:

IP address — your device's internet address, which may indicate your approximate geographic location
Browser type and version — the web browser you use to access our site (e.g., Chrome, Safari, Firefox)
Device type and operating system — whether you're on a desktop, tablet, or mobile device, and what OS you're running
Pages visited — which pages, product listings, and sections of the JARS Collection you view
Time and date of visit — when you accessed the site and how long you spent on each page
Clickstream data — the sequence of links and pages you click through during your session
Referring URL — the website or search engine that directed you to the JARS Collection
Log files and server logs — standard technical records generated by our web servers
Previous visits — whether you have visited the JARS Collection before

This data is primarily used for analytics, security monitoring, and improving the performance and content of the JARS Collection.

3. Cookies & Tracking Technologies

Cookies are small text files placed on your device by our web server when you visit the JARS Collection. We use the following types:

Session Cookies: These temporary cookies exist only for the duration of your visit and are deleted automatically when you close your browser or log out. They are used to maintain your session state (e.g., keeping items in your cart as you browse).

Persistent Cookies: These cookies remain on your device between sessions. They help us recognize you on return visits, remember your preferences, and gather aggregate statistical data about how users interact with the JARS Collection over time.

Third-Party Analytics Cookies: We work with third-party analytics providers (such as Google Analytics) that place their own cookies to help us measure traffic, usage patterns, and sales trends across the JARS Collection.

Other Tracking Technologies In addition to cookies, we use:

JavaScript tags — embedded code that tracks user behavior on our pages
Tracking pixels — tiny invisible images placed in web pages or emails that signal when content has been loaded or a link has been clicked
Email pixels — used in our marketing emails to measure open rates and engagement

Your Cookie Choices You may configure your web browser to refuse cookies, alert you before accepting cookies, or delete existing cookies. However, please note that if you disable cookies, certain features of the JARS Collection — including your shopping cart and account login — may not function as intended.

Do Not Track (DNT): The JARS Collection does not currently respond to browser-based "Do Not Track" signals. We will update this policy if our practices change.

4. Information Collected In Our Retail Dispensaries

When you visit a JARS Cannabis dispensary location in person, additional data may be collected as required by state cannabis regulations:

Government-issued photo ID — scanned or visually verified at the point of entry for age and identity verification, as required by law
CCTV/surveillance footage — state cannabis licensing laws in Michigan, Colorado, and Arizona require licensed dispensaries to maintain video surveillance systems. Images of customers entering and interacting within our stores may be captured and retained for regulatory compliance purposes
Purchase records — all cannabis transactions at licensed dispensaries are recorded in state-mandated seed-to-sale tracking systems (such as Metrc in Michigan and Colorado)

5. Call & Text Message Information

If you contact JARS by phone or opt into our SMS marketing program, we (or our third-party communications partners) may collect:

The date and time of the call or text message
The phone numbers of all parties involved
The content of SMS messages exchanged

This information helps us respond to your inquiries, verify transactions, comply with cannabis regulations, and optimize our communications platform. Standard message and data rates may apply to SMS communications.

6. Job Applicant Information

If you apply for employment with JARS Cannabis or one of our licensed retail partners, we collect information necessary to evaluate your candidacy, including:

Full name, phone number, and email address
Resume or CV, including work history and education
Availability and scheduling preferences
Professional references and reference contact information
Any other details you choose to include in your application

This information is used solely for recruitment and hiring purposes and is not used for marketing or shared with unrelated third parties.

7. Information from Third-Party Sources

With your explicit consent, we may receive Personal Information about you from third-party sources — for example, if you connect your account to a third-party loyalty platform or authorize a data-sharing arrangement. We handle such data in accordance with this Privacy Policy.

How We Use Your Personal Information

JARS Cannabis uses your Personal Information for the following specific purposes:

Operational & Transactional Uses

To process, fulfill, and deliver cannabis product orders placed through the JARS Collection or in-store
To manage your JARS account, including login, preferences, and purchase history
To facilitate curbside pickup and home delivery logistics
To process payments and issue refunds or store credit

Compliance & Regulatory Uses

To verify customer age and identity as required by state cannabis licensing authorities
To maintain transaction records required by state seed-to-sale tracking systems (e.g., Metrc)
To comply with cannabis-specific laws in Michigan, Colorado, and Arizona
To respond to regulatory audits, inspections, or inquiries from cannabis control authorities
To comply with any other applicable federal, state, or local laws and regulations

Customer Service & Communication

To respond to your questions, complaints, or service requests
To send transactional communications including order confirmations, shipping updates, and receipts
To send you marketing emails, promotional offers, and product recommendations — but only if you have opted in
To send SMS messages with deals, loyalty updates, or order notifications — only if you have subscribed

Personalization & Experience

To personalize your browsing experience and recommend products based on your purchase history and consumption preferences
To operate and improve our JARS+ loyalty rewards program
To remember your preferences across visits

Analytics, Research & Development

To analyze website and app usage patterns to improve the JARS Collection
To conduct customer surveys and gather feedback
To generate aggregated, anonymized reports on consumer behavior and market trends
To conduct research and development related to new products, services, and features

Security & Fraud Prevention

To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other suspicious activity
To protect the integrity and security of the JARS Collection and our customer data
To monitor for and respond to cybersecurity threats

Public Health & Safety

To support state and local public health initiatives related to responsible cannabis use
To enforce our age verification and responsible retail policies

Employment

To evaluate job applicants and manage the hiring process for open positions at JARS

How We Protect Your Information

JARS Cannabis takes the security of your personal data seriously. We implement commercially reasonable technical, administrative, and physical safeguards designed to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. These include:

Secure HTTPS encryption on all web pages and data transmissions
Access controls limiting who within JARS can access sensitive customer data
Secure, encrypted storage of customer records
Regular security assessments and monitoring

Important Limitations No data transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. JARS is not liable for unintentional disclosure resulting from circumstances beyond our reasonable control, including third-party security breaches.

In the event of a security breach that affects your Personal Information, we will notify you in accordance with applicable law — electronically via the JARS Collection, by email, or through other appropriate channels.

Credit Cards: JARS does not store, archive, or retain your full credit card numbers. Payment card data is processed through PCI-compliant payment processors.

How We Share Your Personal Information

JARS does not sell, rent, trade, or monetize your Personal Information to third parties for their own marketing or commercial purposes.

We may share your information only in the following limited circumstances:

Service Providers We work with carefully selected third-party vendors who perform services on our behalf. These include:

Delivery partners — to fulfill cannabis delivery orders placed through the JARS Collection
Payment processors and financial partners — to securely process transactions
Marketing and advertising partners — to help us send promotional communications and manage campaigns (only for users who have opted in)
IT and technology service providers — to host, maintain, and support the JARS Collection
Analytics providers — to help us understand how users interact with our platform
Customer support tools — to manage and respond to service inquiries

All service providers are contractually obligated to use your Personal Information only as directed by JARS and in a manner consistent with this Privacy Policy.

Cannabis Regulatory Authorities As a licensed cannabis retailer, JARS is required to share certain transaction data with state cannabis regulatory agencies (e.g., Michigan Cannabis Regulatory Agency, Colorado Marijuana Enforcement Division, Arizona Department of Health Services). This includes purchase records maintained in state seed-to-sale tracking systems. This sharing is mandatory under state law.

Legal Requirements JARS may disclose your Personal Information if required to do so by law, subpoena, court order, or government regulation, or if we believe in good faith that such action is necessary to comply with a legal obligation, protect the rights or safety of JARS or others, or investigate potential violations of our Terms of Use.

Business Transfers In the event of a merger, acquisition, sale of assets, or other business reorganization, your Personal Information may be transferred as part of that transaction. We will notify you via email or a prominent notice on the JARS Collection before your data is transferred and becomes subject to a different privacy policy.

Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your Personal Information. JARS is committed to honoring these rights in compliance with applicable law.

Rights Available to All Users

Right to Access: You may request a copy of the Personal Information we hold about you.
Right to Correction: You may request that we correct inaccurate or incomplete Personal Information.
Right to Deletion: You may request that we delete your Personal Information, subject to certain legal exceptions (e.g., data we are required to retain under cannabis regulations).
Right to Opt Out of Marketing: You may opt out of receiving marketing emails or SMS messages at any time by clicking "unsubscribe" in any marketing email or replying "STOP" to any SMS.

California Residents

Under California privacy law, California residents have the right to request a notice identifying the categories of Personal Information we share with third parties or affiliates for their direct marketing purposes. To submit such a request, contact us at the address below.

Consumer Rights Request Process

To submit any privacy rights request, we will need to verify your identity. We may ask you to provide:

Your first and last name
Email address on file
Possibly your phone number or mailing address for additional verification

Requests can be submitted via email to customerservice@JARSgrows.com with the subject line specifying the nature of your request (e.g., "Data Access Request," "Data Deletion Request," or "Updating Personal Information Request").

We will respond to verified requests within the timeframe required by applicable law.

Data Retention

We retain your Personal Information for as long as is necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on the type of data and the purpose for which it was collected:

Transaction and purchase records — retained as required by state cannabis regulations, which typically mandate multi-year recordkeeping
Account information — retained for the duration of your active account, plus a reasonable period thereafter
Marketing preferences and communications history — retained until you opt out, plus any legally required period
Job applicant data — retained for the duration of the hiring process and a reasonable period thereafter in case of future opportunities
Security and fraud logs — retained as needed for ongoing security monitoring and legal compliance

When Personal Information is no longer needed, we delete or anonymize it in a secure manner.

Third-Party Websites & Links

The JARS Collection may contain links to third-party websites, social media platforms, or other external services that are not owned or operated by JARS. These links are provided for your convenience only.

JARS has no control over and assumes no responsibility for the content, privacy policies, or data practices of any third-party websites. We encourage you to review the privacy policy of every website you visit before submitting any Personal Information. Your interaction with any linked third-party site is governed solely by that site's own terms and policies.

Changes to This Privacy Policy

JARS Cannabis may update or revise this Privacy Policy at any time to reflect changes in our data practices, business operations, legal requirements, or cannabis regulatory obligations. When we make material changes, we will:

Post the updated Privacy Policy on this page with a new "Last Updated" date
Notify you via email (if you have an account with us) or via a prominent notice on the JARS Collection

Your continued use of the JARS Collection after any changes are posted constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed of our current practices.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how JARS handles your Personal Information, please reach out to our Legal Department:

JARS Cannabis ATTN: Legal Department 803 W Big Beaver, Suite 202 Troy, MI 48084 USA

📧 customerservice@JARSgrows.com

JARS Cannabis is committed to responsible cannabis retail, regulatory compliance, and the protection of our customers' personal data across all of our dispensary locations in Michigan, Colorado, and Arizona.

Smoke Responsibly.

National Poison Control Center Hotline: 1-800-222-1222

Marijuana use during adolescence may negatively impact school performance and driving ability. THC products are not for children. Keep all cannabis products secured and out of reach of minors.